The digital world is moving forward at a pace that would not have seemed credible a few short years ago, and what was simply an extended version of a car satnav is now as complicated and diverse as anyone could want it to be. Communication with a machine now takes in a multitude of different functions, much of it using the cloud – still a relatively new idea – and all of it revolving around data. Without data, there is nothing.
Machines are able to tell head office exactly where they are and how they are operating, and any problems can be flagged.
On the other hand, machines can be told exactly how to perform their tasks, with an impressive level of accuracy.